Lobby Hours for Walk-In Service

Payments Only   

Processing-Suite 210 

PO Box 211879

M – F, 8:00 am - 5:00 pm

Columbia, SC 29221

16 Berryhill Road

Toll Free: (800) 347-2752, Option 1

William M. Mackie, Jr. Interstate Center

Local: (803) 798-0916, Option 1

Columbia, SC 29210

Make an online payment

Repayment-Suite 212

M – F, 8:00 am - 7:00 pm

Repayment Information

16 Berryhill Road

(includes deferments,

William M. Mackie, Jr. Interstate Center

forbearances, and

Columbia, SC 29210

forgiveness applications)

PO Box 21337

Columbia, SC 29221

24 Hour Automated Service 

Toll Free: (800) 347-2752, Option 8

(800) 347-2752

Local: (803) 798-0916, Option 8

(803) 798-0916

Applications and Pre-approvals

State Education Assistance

(Federal Lender Code 833128)

Authority (Federal Guarantor Code 745)

PO Box 21487

PO Box 210219

Columbia, SC 29221

Columbia, SC 29221

Toll free: (800) 347-2752 ext. 3192

Toll free: (866) 862-7322

Local: (803) 798-0916

Local: (803) 798-7960

Fax: (803) 772-9410

Fax: (803) 612-5045

Hours: M-F, 8 am - 5 pm EST

Hours: M-F, 8 am - 9 pm EST

Past Due Accounts

FSA Ombudsman Information

PO Box 21337

U.S. Department of Education

Columbia, SC 29221

FSA Ombudsman

Toll free: (866) 729-4338 

830 First Street, N.E.

Local: (803) 223-2038

Washington, D.C. 20202-5144

Fax: (803) 612-5043

Toll Free: (877) 557-2575

Hours: M-F, 8 am - 9 pm EST

Local/DC area: (202) 275-0549

Fax: (202) 275-0549

Email: fsaombudsmanoffice@ed.gov

Running Late?

You can drop off payments,

applications or forms after 5 pm

by using the drop box in front

of our office at 16 Berryhill Road

in Columbia.